Volunteer Manager

  • Location: Home based. Flexible location with easy access to Wiltshire.
  • Salary: £27- £30,000 per annum
  • Hours of work: 35 hours per week

The Youth Adventure Trust is a youth development charity working with vulnerable young people aged 11 to 16 years old from Wiltshire and Swindon. Through a series of residential camps and day activities, our outdoor based Youth Adventure Programme helps young people to build resilience, self esteem and develop social and life skills. Our aim is to make a lasting improvement to the lives of vulnerable young people. Volunteers are an essential part of delivering our programme, working with the young people to ensure they gain the maximum benefit from their experiences with us, and supporting our fundraising activities.

The Role

We are looking for an experienced, dynamic Volunteer Manager to help ensure we fulfil our ambitious expansion plans. Volunteers are critical to the success of our programme for vulnerable young people, and as the organisation grows, so does the need for capable, skilled, empathetic, engaging and committed volunteers.

You will act as a key point of contact for our programme and event volunteers, with responsibility for recruiting, training, supporting, coaching and managing them in their role. You will be responsible for an array of administration and detailed record keeping, including maintaining information on a database. You will keep up to date and ensure the charity is responsive to volunteer management issues, legal requirements and guidance, and represent the charity within the wider sector.

You will support the Programme Managers in the delivery of the programme and work directly with the young people to demonstrate good practice to the volunteers, helping the young people to gain the maximum benefit from the opportunities available.

The Candidate

To be up to the challenge you’ll need experience of working with volunteers, as well as relevant experience working with vulnerable and challenging young people. You’ll need strong facilitation, influencing and motivational skills, and proven abilities at building effective relationships; the capacity to get the best out of people and confidently deal with issues. You’ll be an excellent communicator, planner and problem solver, a strong team player and an exemplary role model.

We need an organised and methodical person with excellent administrative and IT skills. You’ll need a flexible and dynamic approach, with the self-motivation to work on your own initiative.

You must be committed to safeguarding and promoting the welfare of young people, with a positive attitude, high energy and enthusiasm for the work of the Youth Adventure Trust.

A full driving licence and access to your own vehicle is required. This post is subject to an enhanced DBS check.

Download the Volunteer Manager Job Pack for further details.

How to apply:

Please complete the Application Form which includes the opportunity to outline why you think you are suitable for this role, making specific reference to the Position and Candidate requirements outlined in the Job Description.

Applications Closing Date: Thursday 28th March 2019 at 5pm

Interview Date: Tuesday 2nd April (Bristol)


Volunteers Required

Volunteers are essential to the Youth Adventure Trust and we are always looking to recruit new and enthusiastic volunteers.  We are currently seeking volunteers to fulfil two possible roles.

Programme Volunteers

Our Programme Volunteers work with groups of young people alongside other volunteers and activity instructors across our local (Wiltshire) activity days and residential camps. They take part in the activities with their group, and are involved in ensuring the welfare and organisation of the young people, helping them to get the most out of their time on our programme.


  • Applicants must be aged over 21 years old
  • Applicants will need to undertake an enhanced Disclosure & Barring Service check
  • Applicants will be required to provide two references
  • Applicants need to be enthusiastic, hardworking and willing to get involved in a wide range of activities. They should be responsible individuals and able to act as positive role models
  • Previous experience of working with young people would be beneficial, but is not essential

Challenge Event Volunteers

Our fundraising events offer a bespoke opportunity to companies and the general public to challenge themselves, and in doing so raise essential funds for the charity.  Challenge Event Volunteers are involved in a range of duties over a challenge event weekend which may include marshalling, cheering teams on, helping to resolve problems and celebrating the achievements of each and every participant.


  • No special skills are required but applicants must be engaging, motivating, enthusiastic and professional
  • Applicants must be comfortable in a range of outdoor environments.  Some navigational skills would be beneficial but are not essential
  • Applicants need to be prepared for all weather conditions and bring along their own equipment such as waterproofs, suitable outdoor clothing and footwear
  • Applicants will need to arrange their own travel to the event (expenses will be covered where applicable)
  • Applicants must be aged over 18 years old

Mentor Volunteers

Mentors are carefully matched with a young person and work with them on a one to one basis within their local community. Although individual arrangements will vary, mentors meet with their young person for approximately 2 hours a fortnight, for up to a year, providing them with personalised support to achieve the most positive outcomes. With the support of the Mentoring Manager, mentors help the young person to identify goals, and assist them to work towards these. Whilst each young person has varying objectives, all mentors provide empathy to the challenges faced by the young person and give support, guidance and encouragement throughout the mentoring relationship.


  • You must be aged over 21 years old
  • You will need to undertake an enhanced Disclosure & Barring check
  • You will be required to provide two references
  • Although beneficial, no previous experience of working with young people is required, as full training will be provided. All we ask is that you’re enthusiastic, reliable and committed to the mentoring relationship.

Our mentors are role models to the vulnerable young people we work with, and therefore should be responsible, resilient, good at communicating and have a desire to help young people.

More information is available on our Volunteers Page


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